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Tour Booking - Terms And Conditions

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Terms & Conditions for Tours Online Booking

Important notice:

Booking on this website and the rates displayed are valid for tourists holding International (non-Israeli) passports. Israeli credit card payment will be charged VAT.

  • All the daily tours are conducted with an English tour guide. More languages are available according
    to the tour language schedule (French, Spanish German and Russian). Click here for language schedule.
  • Daily tours are conducted in 2 languages.
  • Tourists are obliged to stay with tour at all times. Separation from the group can result in being left behind and will be at customers expense.
  • Tours are conducted in various sizes of tourism buses, vans and vehicles.
  • Date of departure ,pickup and drop off times and possible delays are subject to change or cancellation should unforeseen circumstances occur.
  • Traveler who will be late to the pickup, will be charged on a private transfer (USD 100).
  • Special needs: baby chairs / Carriages / Wheelchairs - advanced notification required.
  • Daily tours, Multi -Day tours and Packages are not suitable for children under age of 4. 
  • Rates are quoted in US dollars.
  • Business class booking confirmations are subject to availability.
  • Rates do not include client's meals, food and beverages. (unless otherwise specified in the tour details)
  • All entrance fees included. (Unless otherwise specified in the tour details).
  • The price for Multi-Day Tours includes B/B accommodation in 3 star hotel.
  • Multi-Day Tours - possibility to upgrade to luxury hotels in additional fee of $70 p/p per night. Traveler must be specified in the order form.
Egypt & Petra Tours:
  • Your Credit Card will be charged once your tour will be confirmed. 
  • Certain nationalities require advance issue of visas. Visa information for Egypt, Visa information for Jordan.
  • Have a Valid Passport and landing card. We require nationality passport number, place & date of issue, birth date, and expiry date for booking.  
  • Border fees and tips are not included in the price ($62 special fee for crossing Israel - Jordan border for over - day tourists / $62 special fee for crossing Israel - Egypt border for over - day tourists ).
  • Border fees may change due to currency rates changes.
  • Border passing includes: border control and customs. This process may take up to an hour, so your patience is required and appreciated. 
  • Once across the border, the Egyptian / Jordanian company takes full responsibility for the tours.
  • Tours crossing the Egyptian and / or Jordanian border are subject to an Egyptian / Jordanian Government Tax, payable in US currency, at the borders.
  • No food or drink (water included) is allowed across into Jordan / Egypt.
  • There will be a 50% cancellation fee for cancellations made 48 hours or less prior to departure.
  • Non show - No refund.
Credit Card Payments:

Your Credit Card details are encrypted for safety and may only be used to pay for the services you select. You will be debited for confirmed services only.

Reservations and Vouchers:
Once your reservation is confirmed, you will receive a booking confirmation via email. The bookings made directly with the Tour Supplier. Questions and requests for changes should be made through the contact us form.

Additional charges:
  • Private tours - entrance fees, toll fee are not included in price.
  • Additional charge for single room - US$ 50 per night. 
  • High season supplement: $50 per person / per night.
Liability & Responsibility:
We accept no liability for direct or consequential loss of personal belongings. Travelers are covered by insurance for the duration of the tour. "Bein Harim Services" (Yourway tour operator) can not be held responsible for injury, loss or damage due to force majeur. We may at our discretion require a person to withdraw from any tour if we deem their conduct to be offensive or to cause annoyance to other travelers and we shall have no further liability for the carriage of such travelers.
Charge and Cancellation fees for Daily Tours:
  • Your Credit Card will be charged once your tour has been confirmed.
  • Cancellation fee of 5% charged for Cancellation up to 72 hours in advance.
  • Cancellation fee of 50% charged for notification 24 hours in advance (Unless otherwise specified in the tour details). 
  • Cancellation on the day tour - No refund.
  • Non show - No refund.
  • Guests who decide to withdraw at their own discretion at any stage during the tour, will not be entitled to claim any REFUND whatsoever from YourWay Tourism operators.
  • Tours that include flights, we operate no refund policy.
Charge and Cancellation fees for Tour Package and Multi-Day Tour:

Regular Season:
  • Cancellation fee of 15% charged for notification up to 7 days in advance.
  • Cancellation fee of 50% charged for notification up to 3 days in advance.
  • Cancellation fee of 100% charged for notification less than 3 days.
High Season: (August, Jewish holidays and Christmas/New Year) 
  • Cancellation fee of 15% charged for notification up to 30 days in advance.
  • Cancellation fee of 30% charged for notification up to 7 days in advance.
  • Cancellation fee of 50% charged for notification up to 3 days in advance.
  • Cancellation fee of 100% charged for notification less than 3 days.
  • A 10% student discount is available upon presentation of a valid international Student Card. (The discount refers to Daily Tours only)
  • A 10% reduction is granted to children ages 4-12. (The discount refers to Daily tours only).
Other Services: 

In addition to the services displayed on Yourway website, we can also offer you an additional arrangements such as International and Domestic Flights, Organized  Tours (Including Private guides) and also cater to any special requests you may have. Please feel free to contact us: Reservations@touryourway.com

All "Yourway operators" are government licensed tour-guides.

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